Does Kikray sell my data to other companies?

No, Kikray never sells your personal data to third parties. Limited information may only be shared to complete payment processing or to meet legal obligations, and always under strict contractual terms.

How do I request deletion of my data?

To request deletion of your data, email support@kikray.org or contact us via live chat. We will process your request within 30 business days. Please note that certain data may need to be retained for a specified period due to legal obligations.

Does Kikray use my mobile number for advertising?

Kikray only sends promotional messages with your consent, and you can opt out at any time. However, transactional and security-related messages may still be sent as they are part of the service.

Is my payment information secure?

Yes. Kikray never stores full card numbers or bank account details. All payment information is protected with 256-bit SSL encryption and processed in compliance with PCI DSS standards.

Where Can I File a Complaint About a Privacy Violation?

Start by contacting us at support@kikray.org with full details. We will respond within 48 hours. If your issue remains unresolved, you have the right to lodge a complaint with the relevant data protection authority.

kikray | Privacy Policy — Your Data, Handled with Care

01Introduction & Overview
02What Information We Collect
03Purpose of Data Use
04Data Sharing Policy
05Cookies & Tracking
06Data Retention Period
07Your Rights
08Privacy of Minors
09Security Measures
10Policy Changes

Your Data is Secure

Kikray never sells your personal information to third parties. Our privacy commitment is absolute.

1Introduction & Overview

KikrayWelcome to Kikray. This Privacy Policy explains how Kikray collects, uses, stores, and protects your personal information. By using the kikray.org website or the Kikray mobile app, you agree to the terms of this Privacy Policy.

We believe privacy is a fundamental right. Every Kikray service is designed to keep your information fully protected. This policy follows international data protection standards, in particular the principles of GDPR (General Data Protection Regulation).

This Privacy Policy of Kikray's Terms & Conditions applies jointly. Reading both documents together is recommended.

Kikray may update this Privacy Policy at any time. A notice will be posted on the platform for significant changes. Check this page regularly to stay informed of the latest policy.

2What Information We Collect

Kikray collects only the information needed to deliver platform services, ensure security, and meet legal obligations. The details of what is collected are outlined below:

Data Type	Description	Purpose of Collection
Identity Information	Name, date of birth, gender	Account Verification & KYC
Contact Information	Mobile number, email	Account Registration & Support
Financial Information	Payment method, transaction history	Deposit/Withdrawal Processing
Technical Information	IP address, device information, browser	Security & Fraud Prevention
Gaming History	Game logs, betting records	Dispute Resolution & Auditing
ID Document	NID, passport, or driving licence	Age & Identity Verification

Kikray never stores your full bank account number or card number. Payment information is always kept encrypted and tokenized.

3Purpose of Data Use

Kikray uses the information it collects for the following purposes:

Account Management: To manage registration, login, password recovery, and overall account security.
Transaction Processing: To process deposits, handle withdrawals, and maintain transaction records.
Service Improvement: To enhance your gaming experience and show content tailored to your preferences.
Customer Support: To resolve your issues and manage support tickets.
Legal Obligations: To comply with domestic and international laws and meet regulatory requirements.
Fraud Prevention: To detect and prevent suspicious activity.
Promotional Communications: To send you special offers and updates, where you have given consent (you can withdraw at any time).

Kikray never sells your data to advertisers or data brokers. That is our commitment.

4Data Sharing Policy

Kikray may share your information with others only in the following limited circumstances:

Payment Provider: To process payments via Mobile Banking, Nagad, Rocket, and similar providers. These providers only receive the transaction data strictly necessary to complete the payment.
Technology Partners: Hosting, cybersecurity, and game providers — all bound by strict confidentiality agreements.
Legal Authorities: When required for investigations under a court order or government directive.
Anti-Money Laundering: To report to financial intelligence authorities in compliance with AML/CTF regulations.

Your information is not shared with any third party for purposes other than those stated above. No data is sold to marketing or advertising companies.

Third-party service providers are bound by data processing agreements with Kikray and may only use your information for specified purposes.

5Cookies & Tracking Technologies

Kikray's website and app use cookies and similar tracking technologies to enhance your experience and maintain platform security.

Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
Functional Cookies: Remembers your language preference, game settings, and more.
Analytics Cookies: Collects anonymous statistics to help us understand how the platform is used.
Security Cookies: Used to detect fraud and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.

6Data Retention Period

Kikray retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal obligations:

Account Information: For the duration the account is active, then up to a maximum of 5 years.
Transaction Records: Typically 7 years as required by legal obligations.
KYC Documents: Up to 5 years after verification.
Gaming Logs: 2 years for dispute resolution.
Support Conversations: 1 year after issue resolution.

Once the retention period ends, your data is securely deleted or anonymized.

7Your Rights

Under Kikray's Privacy Policy, you have the following rights:

Right to Access

You may request a copy of your stored personal data at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Delete Your Data

In certain circumstances, you may request the deletion of all your personal data.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

Data Portability

The right to receive your data in a structured, machine-readable format.

Right to Object

You can object to certain types of data processing, particularly for marketing purposes.

To exercise these rights, contact our support team: [email protected] — We will respond within 30 business days.

8Privacy of Minors

Kikray strictly provides its services to individuals aged 18 and above. We do not knowingly collect any information from minors under the age of 18.

Age verification is carried out at the time of registration.
Proof of age is mandatory as part of the KYC process.
Any account identified as belonging to a minor is immediately closed and all associated data is deleted.

If you believe a minor is using Kikray, please notify our support team immediately.

9Security Measures

Kikray applies industry-standard technical and organizational measures to protect your data:

TLS/SSL Encryption: 256-bit encryption on all data transmissions.
Two-Factor Authentication (2FA): An additional layer of security for your account.
Firewall & DDoS Protection: Server-level protection.
Regular Security Audits: Periodic audits conducted by independent third-party experts.
Employee Training: All employees receive regular training on data protection.
Access Controls: Only authorized personnel have access to user data.

In the event of a data breach, Kikray will notify affected users within 72 hours and take all necessary action.

10Policy Change Notifications

Kikray may update this Privacy Policy from time to time. The method of notification will vary depending on the nature of the change:

Minor Changes: The last updated date on the page will be revised accordingly.
Moderate Changes: Banner or pop-up notifications displayed on the platform.
Major Changes: Messages sent to your registered number or special notifications within the platform.

Continued use of Kikray after any changes have been made constitutes your acceptance of the updated policy. If you object to any change, you may close your account and request deletion of your data.

Last Updated: January 2026 — Next review: July 2026.

Kikray Privacy Policy — Your data is safe with us

How We We Protect Your Data

SSL Encryption

Personal Data Privacy

Secure Data Storage

Identity Verification (KYC)

Right to Erasure

GDPR Compliant

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