18+ Only Legal Documents Last Updated: January 2026

Kikray Terms and Conditions — Read Before Use

This page sets out the full terms and conditions governing use of the Kikray platform. Please read them carefully before opening an account. Using the platform constitutes your acceptance of these terms.

Important Notice

By creating an account or using any service on Kikray, you automatically agree to these terms and conditions.

Only 18 Years or Older Only individuals of legal age may use this platform.

Main Terms & Conditions Summary

Here are 6 key points to know before reading the full details.

Age Verification Required

Account registration is strictly prohibited for anyone under 18. Unverified accounts will be suspended.

18+ Mandatory

Payment & Withdrawal Policy

Minimum deposit BDT 100, withdrawal BDT 200. Wagering requirements must be met before withdrawing any bonus.

Payment Policy

Bonus Terms & Conditions

Each bonus carries its own wagering requirement. Conditions must be met before bonus funds can be cashed out.

Bonus Policy

Account Security

Each individual is permitted only one account. Creating multiple accounts will result in all accounts being terminated.

Security

Prohibited Activities

Any attempt at fraud, system manipulation, or gaining unfair advantage will result in permanent account closure.

Prohibited

Responsible Gaming

Kikray is committed to responsible gaming. Limit-setting and self-exclusion tools are always available.

Responsible

1General Terms & Conditions

These Terms & Conditions Kikray forms a legal agreement between the platform and its users. By using the kikray.org website or the Kikray mobile app, you confirm that you have read, understood, and agreed to all of these terms.

Kikray An internationally licensed online gaming and entertainment platform. Our mission is to provide users in Bangladesh with a safe, transparent, and enjoyable gaming environment. All services offered on the platform are governed by these terms and conditions.

Kikray reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

These terms and conditions are written in English. In the event of any conflict with another language version, the English version shall prevail. All disputes are subject to the jurisdiction designated by Kikray.

2Account Register

KikrayTo open an account, you must provide accurate and complete information. Kikray reserves the right to close any account created using false or misleading details.

  • Each individual is only One account only can be created.
  • Two members of the same household may create separate accounts; however, verification may be required if the same device or payment method is used.
  • Keeping your account password confidential is entirely your responsibility. If you suspect any unauthorised access to your account, notify our support team immediately.
  • Transferring or selling your account to a third party is strictly prohibited.
  • Identity verification is required to change the mobile number or name provided at registration.

Kikray may request additional documents for identity verification at any time. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension.

3Age Verification & Identity Confirmation

Kikray Minimum age to participate on the platform 18 Years. The use of this platform by minors is strictly prohibited and is one of our most firmly enforced policies.

If an account holder is found to be under 18, their account will be permanently closed and all deposited and won funds will be forfeited.

Kikray may request identity verification at any time using the following documents:

  • National ID Card (NID)
  • Passport
  • Driving Licence
  • Bank statement or mobile banking statement

KYC (Know Your Customer) verification may be required for all users before a withdrawal can be processed. Withdrawal requests cannot be handled until this process is complete.

4Deposit & Withdrawal Policy

KikrayDeposits and withdrawals on are fully secure and processed quickly. We support the most popular payment methods available in Bangladesh.

  • Minimum Deposit: BDT 100
  • Minimum Withdrawal: BDT 200
  • Withdrawal processing time: Usually within 3–30 minutes
  • Supported Payment Methods: Mobile Banking, Nagad, Rocket, Visa/Mastercard

It is recommended that deposits and withdrawals be made using the same payment method. Withdrawing via a different method may require additional verification.

Kikray does not charge any hidden deposit or withdrawal fees. However, your payment provider may apply their own charges, for which Kikray bears no responsibility. In cases of suspicious transactions, Kikray reserves the right to delay or hold payments pending investigation.

Using Kikray for money laundering or any unlawful purpose is strictly prohibited. Suspicious financial activity may be reported to the relevant authorities.

5Bonus & Promotional Offers

KikrayBonus offers on are designed to add extra value for users. Each bonus comes with its own terms and conditions, which must be read carefully before acceptance.

  • Welcome Bonus: New members get up to 100% bonus on their first deposit.
  • Wagering requirement: Withdrawing bonus funds typically requires 10–30x wagering.
  • Bonus Validity: Each bonus has a set validity period, typically 7–30 days.
  • Weekly Reload Bonus: Available every week upon meeting the specified conditions.
  • Cashback offer: Applicable to specific games and time periods.

Kikray reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse is suspected, the relevant account's bonus balance may be forfeited. Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.

6Gaming Rules

KikrayAll games on are powered by third-party audited RNG (Random Number Generator) technology, ensuring completely fair and unbiased outcomes.

  • The RTP (Return to Player) percentage for each game is listed on the game page.
  • Kikray is not liable for disconnections during gameplay; however, our system saves the last recorded state.
  • If a game result is voided due to a technical error, the wagered amount will be refunded.
  • In the event of a dispute over game results, Kikray's system logs will serve as the final and definitive record.
  • Playing in demo mode is completely free and involves no real money wins or losses.

Kikray regularly adds new games across all categories, including slots, fish games, and live games. Full rules for each game are available on its respective game page.

7Prohibited Activities

The following activities Kikray is strictly prohibited on the platform. Violations may result in permanent account closure and legal action:

  • Creating multiple accounts to claim bonuses or promotional benefits.
  • Using bots, automated software, or any technical means to gain an unfair advantage.
  • Attempting to hack or manipulate the platform's systems or software.
  • Stealing or misusing another user's account credentials.
  • Using Kikray for money laundering or illegal financial activities.
  • Creating an account on behalf of a minor or playing on their behalf.
  • Fraudulent activity against the platform or other users.

The full balance of any account found to be involved in any of the above activities will be forfeited, and legal action may be taken where necessary.

8Account Closure & Suspension

In the following circumstances Kikray Your account may be temporarily suspended or permanently closed:

  • If evidence of a terms violation is found.
  • If identity verification is incomplete or false information is provided.
  • Extended inactivity (over 12 months) without using the account (inactive account policy).
  • If a security risk or suspicious activity is detected.
  • If Self-Exclusion is activated at the user's own request.

You may close your account at any time. It is your responsibility to withdraw your verified balance before doing so. Any pending bonus balance will be forfeited upon account closure.

If you wish to dispute an account suspension, please contact our support team. We always follow a fair and transparent process.

9Responsible Gaming

Kikray believes gaming is for entertainment only. We encourage all our users to play responsibly.

  • Deposit limit: Daily, weekly, or monthly deposit limits can be set.
  • Session Time Limit: Set yourself a time limit before you start playing.
  • Reality Check: Option to receive reminders about session duration at set intervals.
  • Self-Exclusion: The ability to exclude yourself from the platform for a defined period.
  • Account cooling-off: Temporarily pause your account for a set number of days.

If you feel you may have a gaming addiction, please seek professional help. For more information, visit our Responsible Gaming See page.

10Privacy & Data Protection

Kikray places the highest priority on protecting your personal information. Full details of how we collect, store, and use your data can be found in our Privacy Policy can be found on the page.

  • Your personal information is protected with SSL encryption.
  • Your information is never sold to third parties.
  • Information may be disclosed to authorities where required by law or as part of an investigation.
  • To request deletion of your data, please contact our support team.

11Limitation of Liability

Kikray is not liable for:

  • When a game is interrupted due to an internet connection issue.
  • If loss occurs due to issues with the user's own device or software.
  • Due to delays or failures on the part of third-party payment providers.
  • When service is temporarily unavailable due to an unexpected technical fault.
  • If a user's account information is exposed due to their own negligence.

Kikray is committed to maintaining the highest standard of service at all times. Our support team is always on hand to help with any issues.

12Right to Amend Terms

Kikray reserves the right to amend, add to, or remove any part of these Terms & Conditions at any time. Users will be notified of significant changes via their registered number or through the platform.

Continued use of the platform after any changes will be taken as your acceptance of the updated terms. Visit this page regularly to stay up to date with the latest version of the Terms & Conditions.

Last updated: January 2026. Next review: July 2026.

General FAQ

Answers to the most frequently asked questions about the Terms & Conditions.

Yes, kikray's terms and conditions are available in Bengali for the convenience of Bangladeshi users. However, in the event of any conflict between the Bengali and English versions, the English version shall prevail.

Say you receive a BDT 1,000 bonus with a 10x wagering requirement — you'll need to place a total of BDT 10,000 in bets before withdrawing the bonus. Specific conditions are listed on each bonus page.

To close your account, please contact our 24/7 support team. Make sure to withdraw your verified balance before closure. A specific self-exclusion period can also be set upon request.

For significant changes, a notification will be posted on the Kikray platform. The date of the latest update is always shown on this page. We recommend checking this page regularly.

KYC verification is typically completed within 24–48 hours of document submission. For urgent cases, faster assistance is available via live chat.

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Done reading the Terms & Conditions? Open a free account now and claim your welcome bonus.

If gaming is becoming a problem Responsible Gaming See page. 18+ only.

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